Contact PokerStars Casino

How to get in touch

For assistance by email, write to support@pokerstarscasino-online.top. Support can help with general questions about your account and the services available through PokerStars Casino. Where possible, send your message from the email address linked to your account, as this may help the team identify your request more efficiently.

• Account access, profile details and verification questions
• Deposits, withdrawals and other payment-related queries
• Bonus terms, eligibility and promotional questions
• Technical problems, error messages or website issues
• Responsible gambling requests and account support

To help support respond faster, include your account email address or username, a short description of the issue and any relevant screenshots. Explain what happened, when the problem occurred and any error message you saw. Do not send your password, full payment card details or other sensitive security information by email.

Support usually replies within 24 hours, although response times can vary depending on the subject of your enquiry and the information needed to review it. If you are replying to an existing conversation, keep the same email thread where possible so the team can follow the history of your request. Please check that your message includes the correct contact details and all relevant information before sending it.