PokerStars Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the PokerStars Casino website, mobile services, software, games and any other related features made available to you. They should be read together with any game rules, promotional terms, privacy information, responsible gambling guidance and other notices displayed on the website. If a specific rule conflicts with these general Terms, the specific rule will apply only to the relevant service or promotion.

By registering an account, accessing a game, making a deposit or otherwise using the services, you confirm that you have read and accepted these Terms. If you do not agree with them, you must not use the services. You are responsible for checking the current version of the Terms each time you use the website. We may update, replace or supplement these Terms when necessary, including to reflect changes in law, technology, security requirements or the services provided.

PokerStars Casino services may not be available in every location or on every device. You must not access or use the services where online gambling is prohibited or restricted by the laws that apply to you. You are responsible for understanding the rules in your state or territory and for ensuring that your use of the services is lawful.

Your responsibilities

• Provide accurate, complete and current information when registering or updating your account.
• Use the services only for lawful personal entertainment and not on behalf of another person.
• Keep your account details, passwords and security information confidential.
• Follow all instructions, game rules, promotional conditions and account limits that apply to you.
• Tell us promptly if you believe your account has been accessed without your permission.
• Use only payment methods that belong to you or that you are authorised to use.

3. Games, deposits, withdrawals and promotions

The available games, features, currencies, payment methods and limits may change from time to time. Game outcomes are determined by the relevant game system and its rules. You must review the rules and any information displayed before playing. If a technical or display error affects a game, transaction or account balance, we may correct the error and take any action permitted by law. We will not knowingly allow an obvious error to create an unfair advantage.

You may only deposit funds using an approved payment method linked to you or otherwise lawfully authorised for your use. You should check the transaction details before confirming a deposit. Deposited funds must be used for lawful gambling activity and must not be supplied by another person or obtained through unlawful means. We may decline, reverse, delay or investigate a transaction where required for security, verification, payment processing or legal compliance.

Withdrawal requests are subject to account verification, payment checks, applicable limits and any conditions shown at the time of the request. Funds may be returned through an eligible method in your name, subject to the available options. We may ask for further information before processing a withdrawal. You are responsible for reviewing your account balance and transaction history and for notifying us of any suspected error as soon as reasonably possible.

Promotions and bonuses

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms will explain important conditions such as eligibility, qualifying activity, expiry, wagering or play requirements, game restrictions, maximum values and withdrawal rules, where applicable. You should read the relevant promotional terms before opting in or using an offer. Unless stated otherwise, only one offer may apply to a qualifying activity.

We may withdraw, amend or cancel an offer where permitted by law, including where an offer has been used in error, duplicated, obtained through abuse or affected by a technical issue. We may withhold a promotional benefit or remove related winnings if you breach the relevant promotional terms or these Terms. Any decision will be made consistently with applicable requirements.

5. Privacy, liability and other legal information

Personal information is handled in accordance with the applicable privacy information made available on the website. This may include information used to create and maintain your account, verify your identity and age, process payments, provide customer support, prevent fraud, meet legal obligations and promote safer gambling. You should review the relevant privacy information to understand how information is collected, used, stored and disclosed.

You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit the website, software, content, branding or other intellectual property unless you have written permission or the law allows it. You may use the services only for their intended purpose and must not interfere with their operation, security or availability.

To the extent permitted by law, the services are provided subject to availability and may be interrupted by maintenance, communications failures, device issues, third-party services, cyber incidents or events outside reasonable control. We do not guarantee that the website or every game will always be available, error-free or suitable for every device. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

You are responsible for the equipment, internet connection, software, security and costs required to access the services. You should keep your device updated and use reasonable security measures. We are not responsible for loss caused by your failure to protect your account or device, except to the extent liability cannot be excluded by law.

These Terms are governed by the laws that apply to the relevant services and your use of them, subject to any mandatory rights or protections available to you under Australian law. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. The current Terms, together with any applicable additional terms, form the agreement between you and PokerStars Casino for use of the services.

If you have a question about these Terms, review the help and support information available on the website. You should keep a copy of these Terms and any promotional conditions that apply to your account for your records.